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10,000+ customers uses our products

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In this section, you can address common questions efficiently.

🔬 About PVD & Materials

1. What material is Kanvelle jewelry made from?

All our pieces are crafted from 316L surgical-grade stainless steel with a premium PVD coating. The same material used in surgical implants and luxury watches — built to last a lifetime.

2. What is PVD coating?

Physical Vapor Deposition is an advanced coating process used in luxury watchmaking and aerospace. It bonds metal at a molecular level — unlike regular plating, it won’t chip, peel, or fade.

3. Is stainless steel jewelry safe for sensitive skin?

Yes. Our pieces use 316L surgical-grade stainless steel with nickel-free PVD coating — completely hypoallergenic and safe for even the most reactive skin.

4. How is PVD-coated stainless steel different from gold-plated brass or copper jewelry?

Most fashion jewelry uses brass or copper as the base, which reacts with moisture and skin — causing that green tinge and tarnish. Our stainless steel base is completely inert, and the PVD coating adds an extra layer of permanent protection on top.

🖥️ About our Website

1.Is the website mobile-friendly?

Yes. The website is fully responsive and adapts to all screen sizes — phone, tablet, and desktop. The layout, fonts, and buttons all adjust for comfortable browsing on any device.

2. How do I browse the collection?

Click “Shop” in the top navigation. Each product is displayed with its full description, material specs, key features, and a direct link to shop or join the waitlist.

3. Is my personal information safe on this website?

The website does not collect or store any personal data at this stage. No forms, no accounts, no cookies beyond basic browsing.

4. How do I know Kanvelle is a legitimate brand?

You can verify us on Instagram @kanvellejewels, where you’ll find our product posts, customer interactions, and brand story. We are happy to answer any questions before you purchase.

📦 Orders & Shipping

1. How do I place an order?

via Instagram DM @kanvellejewels or WhatsApp. Online checkout direct from website.

2. How long does delivery take?

5- 7business days within India. Express options available on request.

3. Do you ship pan-India?

Yes, we deliver across all of India. International shipping coming soon.

4. Will I receive tracking information?

Yes — a tracking link is sent once your order is dispatched.

💧 Durability & Care

1. Can I wear Kanvelle jewelry in the shower?

Yes — 100% waterproof. Shower, swim, sweat. No removal needed, ever.

2. Will my jewelry tarnish or discolor?

Never. Stainless steel doesn’t oxidise, and PVD coating reinforces that. Your piece looks identical on year three as it did on day one.

3. Can I wear it in the pool or sea?

Yes. Chlorine and saltwater have no effect on PVD-coated stainless steel. Rinse and pat dry after for best practice.

4. How do I clean my jewelry?

Just wipe with a soft cloth. No chemical cleaners, no polishing kits required — stainless steel is that low-maintenance.

5. Will it scratch?

PVD coating is significantly harder than traditional gold plating. Everyday wear won’t scratch it. Avoid dragging across rough abrasive surfaces for best longevity.

↩️ Returns & Warranty

1. What is your return policy?

No Returns or Exchange available

🎁 Gifting

1. Do you offer gift packaging?

Every order ships in premium Kanvelle packaging — gift-ready by default, as per applicable charges.

2. Do you offer corporate or bulk gifting?

Yes — DM us on Instagram or Whatsapp for custom gifting packages and pricing.